*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--bg: #f0f2f7;--surface: #ffffff;--border: #e2e6f0;--border-focus:#3b82f6;--text: #1a1f36;--text-dim: #6b7280;--accent: #1d4ed8;--accent-hover:#1e40af;--accent-light:#eff6ff;--star-off: #d1d5db;--star-on: #f59e0b;--green: #16a34a;--green-bg: #f0fdf4;--red: #dc2626;--radius: 12px;--radius-sm: 8px;--shadow: 0 4px 24px rgba(0,0,0,.07);--transition: .15s ease}html{font-size:16px}body{font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--text);line-height:1.6;min-height:100vh;-webkit-font-smoothing:antialiased}.page-wrapper{min-height:100vh;display:flex;align-items:flex-start;justify-content:center;padding:40px 16px 64px}.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);border:1px solid var(--border);width:100%;max-width:680px;padding:40px 48px}.card--narrow{max-width:520px}.card--center{text-align:center;padding:60px 48px}.header{margin-bottom:32px;padding-bottom:24px;border-bottom:1px solid var(--border)}.header__logo{display:flex;align-items:center;gap:10px}.header__logo-text{font-size:18px;font-weight:700;color:var(--text);letter-spacing:-.3px}.survey-title{font-size:24px;font-weight:700;color:var(--text);letter-spacing:-.4px;margin-bottom:10px}.survey-subtitle{font-size:15px;color:var(--text-dim);margin-bottom:20px;line-height:1.6}.invoice-badge{display:inline-flex;align-items:center;gap:6px;background:var(--accent-light);color:var(--accent);border:1px solid #bfdbfe;border-radius:20px;padding:4px 14px;font-size:13px;font-weight:500}.aspects{margin:32px 0;display:flex;flex-direction:column;gap:4px}.aspect{display:flex;align-items:center;justify-content:space-between;padding:14px 0;border-bottom:1px solid var(--border);gap:16px}.aspect:last-child{border-bottom:none}.aspect__label{display:flex;align-items:center;gap:10px;font-size:14px;font-weight:500;color:var(--text);flex:1}.aspect__icon{font-size:18px;line-height:1;flex-shrink:0}.stars{display:flex;gap:4px;flex-shrink:0}.star{background:none;border:none;cursor:pointer;font-size:28px;line-height:1;color:var(--star-off);padding:2px;transition:color var(--transition),transform var(--transition);-webkit-tap-highlight-color:transparent}.star:hover,.star.active{color:var(--star-on)}.star.selected{transform:scale(1.15)}.star:focus-visible{outline:2px solid var(--border-focus);border-radius:4px}.comment-section{margin-bottom:32px}.field-label{display:block;font-size:13px;font-weight:600;color:var(--text-dim);text-transform:uppercase;letter-spacing:.6px;margin-bottom:10px}.textarea,.input{width:100%;border:1.5px solid var(--border);border-radius:var(--radius-sm);padding:12px 14px;font-size:14px;font-family:inherit;color:var(--text);background:var(--surface);transition:border-color var(--transition),box-shadow var(--transition);outline:none}.textarea{resize:vertical}.textarea:focus,.input:focus{border-color:var(--border-focus);box-shadow:0 0 0 3px #3b82f61f}.textarea.field-error,.input.field-error{border-color:var(--red);box-shadow:0 0 0 3px #dc26261a}.char-hint{display:block;font-size:12px;color:var(--text-dim);margin-top:6px}.field-group{margin-bottom:20px}.field-error-msg{display:block;font-size:12px;color:var(--red);margin-top:5px}.actions{display:flex;flex-direction:column;align-items:flex-start;gap:16px}.btn{display:inline-flex;align-items:center;justify-content:center;padding:12px 28px;border-radius:var(--radius-sm);border:none;font-size:15px;font-family:inherit;font-weight:600;cursor:pointer;transition:background var(--transition),opacity var(--transition),transform var(--transition);-webkit-tap-highlight-color:transparent}.btn--primary{background:var(--accent);color:#fff}.btn--primary:hover{background:var(--accent-hover)}.btn--primary:active{transform:scale(.98)}.btn--primary:disabled{opacity:.55;cursor:not-allowed;transform:none}.contact-prompt{font-size:14px;color:var(--text-dim)}.link{color:var(--accent);font-weight:600;text-decoration:none}.link:hover{text-decoration:underline}.submit-error{font-size:13px;color:var(--red);margin-top:8px;min-height:20px}.contact-form{margin-top:28px}.survey-intro{margin-bottom:28px}.btn-back{background:none;border:none;cursor:pointer;font-size:14px;font-family:inherit;color:var(--text-dim);padding:0;margin-bottom:24px;display:flex;align-items:center;gap:4px;transition:color var(--transition)}.btn-back:hover{color:var(--text)}.confirmation-icon{width:64px;height:64px;border-radius:50%;background:var(--green-bg);color:var(--green);font-size:30px;display:flex;align-items:center;justify-content:center;margin:0 auto 24px;border:2px solid #bbf7d0}.error-icon{font-size:40px;margin-bottom:16px;text-align:center}.error-title{font-size:20px;font-weight:700;margin-bottom:10px;text-align:center}.error-msg{font-size:14px;color:var(--text-dim);text-align:center}.steps-bar{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.steps-dots{display:flex;gap:8px}.dot{width:9px;height:9px;border-radius:50%;background:var(--border);transition:all var(--transition)}.dot.is-done{background:var(--accent)}.dot.is-active{background:var(--accent);width:26px;border-radius:5px}.steps-count{font-size:12px;font-weight:600;color:var(--text-dim);text-transform:uppercase;letter-spacing:.5px}.questions{display:flex;flex-direction:column;gap:30px;margin:28px 0 8px}.question{display:flex;flex-direction:column}.q-title{font-size:16px;font-weight:600;color:var(--text);margin-bottom:14px;line-height:1.45}.q-req{color:var(--red)}.q-help{font-size:13px;color:var(--text-dim);margin:-8px 0 14px}.nps-scale{display:grid;grid-template-columns:repeat(11,1fr);gap:6px}.nps-btn{aspect-ratio:1;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);font-size:15px;font-weight:600;font-family:inherit;color:var(--text-dim);cursor:pointer;transition:all var(--transition);-webkit-tap-highlight-color:transparent}.nps-btn.t-low{color:#b91c1c}.nps-btn.t-mid{color:#b45309}.nps-btn.t-high{color:#15803d}.nps-btn:hover{border-color:var(--text-dim);transform:translateY(-1px)}.nps-btn.is-sel.t-low{background:var(--red);border-color:var(--red);color:#fff}.nps-btn.is-sel.t-mid{background:var(--star-on);border-color:var(--star-on);color:#fff}.nps-btn.is-sel.t-high{background:var(--green);border-color:var(--green);color:#fff}.scale-labels{display:flex;justify-content:space-between;font-size:12px;color:var(--text-dim);margin-top:8px}.opts{display:flex;flex-direction:column;gap:8px}.opt{display:flex;align-items:center;gap:12px;width:100%;text-align:left;padding:13px 16px;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);font-size:14px;font-family:inherit;color:var(--text);cursor:pointer;transition:all var(--transition);-webkit-tap-highlight-color:transparent}.opt:hover{border-color:#c7d2fe;background:#fafbff}.opt.is-sel{border-color:var(--accent);background:var(--accent-light);color:var(--accent);font-weight:600}.opt-mark{flex-shrink:0;width:20px;height:20px;border:2px solid var(--star-off);transition:all var(--transition);position:relative}.opt-mark--radio{border-radius:50%}.opt-mark--check{border-radius:6px}.opt.is-sel .opt-mark{border-color:var(--accent);background:var(--accent)}.opt.is-sel .opt-mark--radio:after{content:"";position:absolute;top:4px;right:4px;bottom:4px;left:4px;border-radius:50%;background:#fff}.opt.is-sel .opt-mark--check:after{content:"✓";position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;color:#fff;font-size:13px;font-weight:700}.q-other{margin-top:2px}.cell{flex:1;min-width:0;aspect-ratio:1;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);font-size:14px;font-weight:600;font-family:inherit;color:var(--text-dim);cursor:pointer;transition:all var(--transition);-webkit-tap-highlight-color:transparent}.cell:hover{border-color:var(--text-dim)}.cell.is-sel{background:var(--accent);border-color:var(--accent);color:#fff}.cell--lg{aspect-ratio:auto;padding:14px 0;font-size:16px}.grid{display:flex;flex-direction:column;gap:10px}.grid-row{display:flex;align-items:center;gap:16px;padding:6px 0}.grid-row-label{flex:1;font-size:14px;color:var(--text)}.grid-cells{display:flex;gap:6px;width:210px;flex-shrink:0}.scale-labels--grid{margin:0 0 4px auto;width:210px}.scale-btns{display:flex;gap:8px}.nav{display:flex;align-items:center;justify-content:space-between;margin-top:32px;padding-top:24px;border-top:1px solid var(--border);gap:12px}.btn--ghost{background:none;color:var(--text-dim);padding:12px 16px}.btn--ghost:hover{color:var(--text)}@media (max-width: 600px){.card{padding:28px 20px}.card--center{padding:48px 20px}.survey-title{font-size:20px}.star{font-size:24px}.aspect{flex-direction:column;align-items:flex-start;gap:10px}.nps-scale{gap:4px}.nps-btn{font-size:13px}.grid-row{flex-direction:column;align-items:stretch;gap:8px}.grid-cells,.scale-labels--grid{width:100%}}